Careers & Job Opporunities
Service Manager/ Team Leader
We are seeking a dedicated and detail-oriented Service Manager to join our team. The primary responsibility of this role is to Manage our service division. The successful candidate will be responsible for organising service schedules, coordinating with customers and technicians, managing parts inventory, and ensuring overall operational efficiency.
Job Description:
Service Manager/ Team Leader
Position:
Service Manager Location: Somersby, NSW Type: Full-time
About Us:
We are a family-owned compressor company located in Somersby. Our core focus lies in providing top-notch compressor and pneumatic solutions, backed by partnerships with renowned global brands including Denair, Festo, and SMC. As a dynamic and customer-centric company, we are committed to delivering excellence in both products and services.
Role Overview:
We are seeking a dedicated and detail-oriented Service Manager to join our team. The primary responsibility of this role is to Manage our service division. The successful candidate will be responsible for organizing service schedules, coordinating with customers and technicians, managing parts inventory, and ensuring overall operational efficiency.
Key Responsibilities:
1. Organise the monthly service schedule using the Tradify platform.
2. Manage parts ordering and receiving, including staging for service team use and accurate data entry for parts and cost updates.
3. Schedule service appointments with customers and coordinate the schedules of service technicians.
4. Consolidate the monthly service schedule, ensuring accuracy and completeness.
5. Review service reports and initiate follow-up actions if additional work is required.
6. Maintain clear and effective communication with customers.
7. Ensure timely resolution of customer issues by actively following up until closure.
Qualifications and Experience:
• Dedication to safety and compliance is paramount.
• Familiarity with manufacturing, mining, oil and gas, or production/assembly-plant working conditions is advantageous.
• Experience in a workshop or repair environment is preferred.
• Proficiency in Microsoft Office suite.
• Valid driver’s license.
• Forklift license is desirable.
• Background in Mechanical, Electrical, Refrigeration trades, or Air Compressor experience is a plus.
• Possess a flexible, professional, and proactive attitude with a thirst for learning.
• Energetic and passionate about achieving optimal results for both the business and customers.
What We Offer:
• Competitive base salary + Super + Quarterly Bonus Potential.
• Work Phone and Laptop for efficient communication and coordination.
• Supportive team environment with opportunities for professional growth and development.
If you are a motivated individual who thrives in a fast-paced and collaborative environment, and you are excited to contribute to the success of our dynamic compressor company, we encourage you to apply.
To apply, please submit your resume and a cover letter detailing your relevant experience and how you align with the job requirements here.
We look forward to receiving your application.
We thank you for your interest in joining our team and contributing to our mission of excellence in compressor and pneumatic solutions.
Field Service Technician Air Compressors
We’re on the lookout for mechanically skilled individuals to join our Field Service Team in Somersby. Whether you’re a qualified mechanic, fitter, or have a recognised trade or strong hands-on experience, this could be the next step in your career
Join Our Growing Team in Somersby – Immediate Start Available!
About the role:
Service Manager/ Team Leader
Your day might include:
• Regular maintenance & service of compressed air equipment
• Installation of pipe systems
• Fitting and assembling mechanical components
• Troubleshooting and fixing equipment on the spot
• Performing maintenance and upgrades
• Working independently and solving problems in the field
Requirements of the Role:
• Mechanical, Fitter or electrical experience: or a trade qualification/background, compressed air experienced is desirable.
• Good Communication, Collaboration with the Sales and Administration teams is vital, and you will also contribute valuable leads to the sales department.
• The role entails servicing, maintaining, repairing, and inspecting compressors and related compressed air equipment on-site or at our clients’ locations.
• You will also be responsible for conducting functionality tests on compressors and compressed air equipment.
• Overseeing the installation of air compressors, refrigerated dryers, and related equipment.
• Reach out to customers for scheduled service and preventive maintenance.
• Occasional out of state travel.
• A valid driver’s license: as the role does require daily travel to our customer sites.
Benefits of Joining CPS:
By joining CPS, you can reap numerous advantages such as the opportunity to represent renowned products known for their exceptional quality and solid standing in the industry.
• Renumeration based on experience
• Moreover, CPS provides a conducive environment that promotes a harmonious work-life balance, allowing you to maintain a healthy equilibrium between your personal and professional life.
• In terms of career growth, joining CPS opens exciting prospects for advancement and development, enabling you to climb the ladder of success. Additionally, CPS offers above average remuneration rates, ensuring that your hard work and dedication are duly recognized and rewarded.
• As a member of CPS, you gain exclusive access to in-house OEM training and direct support from the technical team at the factory, ensuring you are equipped with the necessary knowledge and assistance to excel in your role.
• Furthermore, CPS offers a long-term career in a stable industry and company, providing you with stability and security. Each day at CPS brings something new and interesting, as the role is dynamic and ever evolving. Lastly, CPS offers a standard Monday to Friday work schedule, with the possibility of some overtime if desired.
• Work van provided as well as phone and laptop.
Key Responsibilities:
1. Organise the monthly service schedule using the Tradify platform.
2. Manage parts ordering and receiving, including staging for service team use and accurate data entry for parts and cost updates.
3. Schedule service appointments with customers and coordinate the schedules of service technicians.
4. Consolidate the monthly service schedule, ensuring accuracy and completeness.
5. Review service reports and initiate follow-up actions if additional work is required.
6. Maintain clear and effective communication with customers.
7. Ensure timely resolution of customer issues by actively following up until closure.
About Us:
Our team, known as CPS (Complete Pneumatic Solutions), operates within the service territory of NSW, and its surrounding areas. As a prominent player in the compressed air industry, CPS has experienced rapid growth. Since our establishment in 2003, we have been proudly serving as an Australian-owned company. We prioritise the satisfaction of our customers and strive to ensure the uninterrupted functioning of their operations.
